Meet COE, your Incident Intelligence engine for Humans & AI
COE monitors incident activity across Slack, Zoom, PagerDuty and more. It turns operational chaos into structured knowledge your teams and tools can act on.
This intelligence powers your continuous learning, drives smarter incident response, and now fuels AI agents that help build, test, and operate your systems - all with far less manual overhead. Your org gets smarter, so do your AI tools.
COE gives your team answers drawn from real incident history, instantly. Because learning should not wait for a postmortem.
Your past incidents are not just old tickets. They are a map of how your systems break, how your team responds, and where your blind spots live.
COE turns that map into a searchable, real-time memory; so your team can resolve incidents faster, ask better questions, and avoid repeat failures.
That is how you turn every past outage into ROI for the next one.
COE integrates with your operational stack: Slack, PagerDuty, Zoom, Jira, and many others; and continuously monitors incidents in real time.
It automatically extracts:
Then it feeds that intelligence into a centralized Learning Center that never stops evolving.
No chasing timelines & impact. No assembling metrics & actions. COE has already done the work.
Think of it as your org's autonomous memory for operational risk.